Customers who partner with us in energy control or time-of-use rate options may sign up to receive alerts about energy control events and declared-peak pricing events that affect their electric service account.听
Energy control alerts听听
- Anticipated-control鈥�alerts tell you when we expect control activity but haven't yet started. These contain our best estimate of when control will occur.鈥�Please note:鈥疻e aren鈥檛 aware of all control events in advance, so an anticipated-control alert isn鈥檛 sent for every control event.听
- Actual-control鈥�alerts tell you when control begins and ends. You may subscribe to receive alerts associated to the location and rate on which we serve your account.听
Declared-peak pricing alerts听
Declared peak rates include our Irrigation Option 2 and General Service Time of Use Rates. If you use one of these, you may sign up to get day-ahead declared-peak pricing alerts. We include the hours when peak pricing will be in effect and the price per kilowatt-hour that will apply to that period. Based on that information, you can choose to:听
- Shut off electrical loads to avoid paying a peak price.听
- Continue typical energy use at a higher price during declared-peak hours.听
Hours and pricing vary by state and rate.听
How to sign up for alerts听
- Sign up through our My Account portal by clicking the log in button above. You鈥檒l need your account number and service location zip code to register.听
- If you鈥檙e already registered, log in and look for the Manage alerts icon or Alerts link inside the My Account portal and choose the alerts you wish to add or modify.听听
- You may add alternate email addresses for family members or employees that may need this information for your service location.听