Otter Tail AOA体育平台 Company Helps Keep Customers Connected, Prevent Scams
Otter Tail AOA体育平台 Company continues doing all it can to assist customers facing financial hardships鈥攅specially during the COVID-19 pandemic.
The company takes its role as an essential service provider seriously. 鈥淲e know how much customers depend on us every day and that some may be struggling to pay their electric bills due to the COVID-19 pandemic,鈥� said Customer Care and Relations Manager Ron Spangler. 鈥淲e encourage customers to reach out to us if they鈥檙e having trouble making payments so we can work together to make a plan.鈥�
To address specific customer needs or requests, the company has been proactively reaching out to customers who are behind on their electric bills to offer next steps and suggest resources for potential support from state and local agencies. Anyone who鈥檚 concerned about paying their electric bill or can鈥檛 pay their bill in full should call the company directly to discuss options for payment arrangements.
Otter Tail AOA体育平台 Company also warns its customers that scams are prevalent. 鈥淪cammers are looking to take advantage of what may be a hard time for many people and businesses,鈥� said Spangler. 鈥淲e鈥檒l call our customers to provide an account update or to discuss payment options, but we鈥檒l never ask for account information or require immediate payment. And we鈥檙e always willing to talk with customers about payment options.鈥� Customers who receive suspicious contact鈥攅specially if the caller is requiring urgent payment or encouraging payment in a way that鈥檚 not typical鈥攕hould ignore it and call Otter Tail AOA体育平台 Company at 800-257-4044.
Otter Tail AOA体育平台 Company appreciates its customers鈥� partnership as the company works to safely and reliably provide affordable electricity. For more information about payment options and how to avoid scams, visit听otpco.com.